Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
We had a bracelet from Turkey that had a broken clasp. Shelia contacted the repair department, and they put on a clasp that looked good and worked perfectly!! David Nov 20, 2025
Guadalupe has excellent customer service skills. She didn’t rush us and ensure we walked away we with we want. Jennifer Oct 29, 2025
The jewelers that helped me were very nice and helpful. I was quoted a price and the next day I came in the price had increased. They went above expectations to get me that same price. They made phone calls to there boss and explained the situation. I felt like I was well taken care of. Justin Sep 26, 2025
I went in to look at wedding bands came out with my engagement ring looking more glittery then ever! They cleaned it for free💕 Havyn Nov 22, 2025
Thank you Tahmeena. You were so very helpful in helping us find the gift we were looking for my niece. Jennifer Nov 16, 2025