I had excellent customer service while shopping for my fiancé 's engagement and wedding rings. Chad Long ( manager) worked with me for a week because I lived about 80 miles from Springfield, Illinois. The staff is very friendly and they have a very nice selection of jewelry products. Derek Aug 05, 2025
Had a great experience at the Belden Village store with Kimberly and Ryan. We went into this store to look for something for myself and my wife saw a ring she really liked. Kimberly showed us the ring as well as some others similar to compare it to. There was no pressure whatsoever and she took her time and answered all our questions. She was delightful to work with. After a much longer visit than I expected, we purchased the ring Kimberly showed us, a new ring for me and a necklace for my wife. Oh, and I did purchase what I originally stopped in to look at for myself. Ryan was also very helpful when I was looking for a new wedding band for me. He was able to find one, a bit unusual, that I would consider. I did purchase it. Kimberly and Ryan, in my opinion, went above and beyond to help us. We’ll be back soon to have Kimberly help us with future purchases. William Sep 01, 2025
We had a wonderful experience at Rogers and Hollands. We stopped by on a whim, unsure if we could find what I was looking for and walked away with an engagement ring! Their associate Gavin was kind and genuine. He was patient and went above and beyond to look up all the different options we had questions about. We are so glad to have purchased my ring here! Sophia Nov 11, 2025
We worked with Caleb to make some custom rings and are super happy with the result. Pretty chill and honest dude, would recommend. Mike felt pushy and lied to us so we avoided him. Mk Nov 02, 2025