Wonderful experience tonight at the Springfield, Illinois location! My sister and I were in need of a couple jewlery repairs and Madison went above and beyond to make sure we were taken care of. Great customer service is hard to find these days and we really appreciated her knowledge, enthusiasm and patience. Kacie Oct 03, 2025
Elizabeth Tehmeena Ayella, I want to thank you for your attention and for taking the time to help me the way you did. I entered the store very nervous, but after receiving your help, everything changed. Thank you for everything; you are truly incredible. I will definitely return to get an upgrade for my future wife's ring. Denis Nov 15, 2025
Thank you so much to Ben for helping my fiancee with my engagement ring and us with our wedding rings. Also a Big thank you Ben for driving my wedding band to us on your day off so we had it in time for the wedding because we can't make it back to Madison in time. Ask for Ben if you're looking for your jewelry at Roger's and Holland at the West Towne Mall in Madison. Thank you again for help us! Jessica Nov 03, 2025
Thank you so much to Debbie for helping us pick out the perfect ring. We loved it! She was so kind and explained everything perfectly to us. Elisset Nov 21, 2025
I recently purchased a watch for my husband, and he loved it! He took it in to be size and no issues. He purchased a ring for me, all I can say is it is beautiful. The style, setting, the shape of the diamond....I just love it! And I am sure they did assist him in choosing it! I have had jewelry repaired there and never a worry. Ameera, Marybeth, and Liz are always with a warm greeting, a smile, professional, knowledgeable and listen to what you are looking for, with no pressure. Deborah Oct 30, 2025